FAQ

Questions, answered.

What performance tea is, how much caffeine is in each product, when to drink it, ingredients, shipping, returns and subscriptions.

Product

What is performance tea?

Performance tea is our way of describing premium tea designed around active daily routines — training days, workdays, early mornings and the evening after. Depending on the blend, products may contain naturally occurring caffeine or be caffeine-free. Ingredients and caffeine information are listed individually on every product page. It is tea, not a supplement or a pre-workout.

Is LyfeScoop a dietary supplement?

No. LyfeScoop teas are conventional foods — loose-leaf tea and botanicals. Each product page states its classification. We do not make medical claims about any product.

Which tea should I start with?

Choose by the hour you want it for. Morning is a strong black tea for early hours; Train is a green tea built around the pre-training ritual; Day is a softer oolong for afternoons; Reset is caffeine-free for later hours. The Full Cabinet includes all four.

Caffeine

How much caffeine is in LyfeScoop?

It varies by product, so each product page lists an approximate caffeine figure per prepared serving using the preparation instructions on that page. Reset is caffeine-free. Leaf quantity, water temperature and steep time change the result, and the product page explains how.

How does it compare to coffee?

For reference, caffeine levels in brewed coffee vary significantly by bean, serving size and preparation method, so a cup-for-cup comparison only works when both cups are specified. Use the per-serving figure on the product page as your starting point.

Can I drink it every day?

Many people drink tea daily. Check the caffeine figure on the product you choose and consider your total daily caffeine intake from all sources. Individual caffeine sensitivity varies; if you have questions about caffeine and your circumstances, consult an appropriate healthcare professional. Reset contains no caffeine.

When should I drink it?

Whenever it fits your routine. Our occasion names — Morning, Train, Day, Reset — describe when we tend to reach for each blend, not a prescription. Caffeinated teas are generally enjoyed earlier in the day; Reset is made for the evening.

Ingredients

What is in each tea?

Every ingredient is listed on the product page under "Know what's in the cup", with its role in the blend and its caffeine contribution. We do not hide ingredients behind proprietary blend names.

Are your teas organic, non-GMO, vegan or gluten-free?

We only state a certification or description on a product when it has been verified for that product. If a description does not appear on the product page, we are not claiming it. See our Ingredients page for how we handle sourcing and testing.

Do you add sugar or sweeteners?

Our teas are designed to be prepared without added sugar. Any sweetener would be listed as an ingredient on the product page and package.

Allergens?

Allergen information for each product appears on its product page and package. If you have an allergy or sensitivity, review the full ingredient list before purchasing and contact us with questions.

Preparation

How do I make it properly?

Each product page lists leaf quantity, water volume, temperature, steep time and how to serve. Most caffeinated blends work hot or over ice; Train and Day cold-brew well overnight in the refrigerator.

Subscriptions

How does Subscribe & Save work?

Choose Subscribe & Save on a product page, pick a delivery rhythm (every 4, 6 or 8 weeks) and check out. Your tea renews automatically at the subscriber price until you cancel. Renewal reminders are emailed before each charge.

Can I skip, change or cancel?

Yes. From your account you can skip the next shipment, change products or frequency, update your payment method or cancel. Cancellation stops renewals that have not yet been processed. There is no minimum term or cancellation fee.

How is a subscription billed?

Your saved payment method is charged at each renewal at the subscriber price shown when you subscribed, plus shipping and any applicable tax. If a subscription price changes we notify you in advance so you can cancel before it takes effect.

Shipping

Where do you ship and how long does it take?

We ship within the United States. Orders are typically processed within 1–2 business days and standard delivery usually takes 3–7 business days after shipping. Full details are on our Shipping page.

How much is shipping?

Shipping is calculated at checkout based on destination and the items in your cart, and shown before you pay.

Returns

What is your returns policy?

Unopened, sealed products can be returned within 30 days of delivery. Because tea is a food product, opened packages cannot be returned except where damaged, defective or incorrect — in which case we replace or refund. See our Returns page.

Orders

How do I track my order?

You will receive an email with tracking when your order ships. You can also view order status and tracking under Orders in your account.

Is checkout secure?

Yes. Payments are handled by our payment processor over an encrypted connection; we do not store full card numbers on our servers.

Wholesale

Do you offer wholesale?

Yes — for gyms, studios, offices, hotels, spas, clubs, retailers, cafés and corporate programs. Visit the Wholesale page to request pricing and case quantities.

Still need help?

Talk to LyfeScoop.