Policies
Where we ship, how long it takes and what it costs — before you order.
Last updated: September 2026
LyfeScoop ships to addresses in the United States, including Alaska, Hawaii and U.S. territories where the carrier delivers. We do not currently ship internationally.
Orders are typically processed within 1–2 business days (Monday–Friday, excluding U.S. holidays). Orders placed after the daily cut-off or on weekends are processed the next business day. You will receive an email with tracking when your order ships.
Standard delivery usually arrives within 3–7 business days after shipping, depending on destination. Delivery estimates are not guarantees; carriers may experience delays we cannot control.
Shipping cost is calculated at checkout based on the destination and the items in your cart, and is shown before you pay. If a complimentary-shipping threshold is available it will be displayed in your cart; we only show a threshold that actually applies.
Subscription renewals ship on your chosen rhythm (every 4, 6 or 8 weeks) using the shipping method and address on your account. Update your address from your account before the renewal date.
If an order arrives damaged, is missing items or is incorrect, contact [email protected] within 14 days of delivery with your order number and photos where relevant. We will replace or refund affected items.
Contact [email protected] or use the contact form.
